Class FAQs and Policies

City Market offers over a dozen fun cooking, gardening, and wellness classes each month, all taught by great local instructors.

Most classes include samples, handouts, and materials to take home. 

Fees

Our low class fees help cover class materials and compensate our wonderful instructors.

Three Ways to Register and Pay for Classes

  1. Online: Begin by browsing the classes offered, then follow the instructions for registration. Credit card only.
  2. Phone: Call our Customer Service Desk at 802-861-9701. Credit card only.
  3. In Person: Through our Customer Service desk. Cash, check or credit card accepted.

Scholarships

We don’t want to have people turned away from our classes for lack of funds. Customers may inquire about a scholarship by emailing learn@citymarket.coop or contacting the Member Services department at 802-861-9700.

Cancellations and Refunds

  • We can issue a full refund if you cancel your spot at least 7 days prior to a class. A refund is not available if you cancel less than 7 days prior to a class.
  • If we cancel a class, we will issue a refund to all participants.
  • If you paid online and need to cancel the registration, please email learn@citymarket.coop. If you are cancelling at least 7 days prior to a class, a full refund will be issued back to your credit card.
  • If paid by cash or check at our Customer Service desk, please stop by with a copy of your receipt.
  • If you have questions about a refund, please call City Market at 802-861-9700 and speak to a staff person in Member Services or email learn@citymarket.coop.

 

Frequently Asked Questions

When will your next schedule of classes be available?
Our website will always have the most up-to-date information. City Market features upcoming classes twice a month via email. Sign up to receive our e-newsletter »

Can I register and pay for a class at City Market?
Yes! Stop by our Customer Service desk anytime and someone will help you get signed up. You may also use the computer kiosk located by our Customer Services desk.

How do I know if my online registration was successful?
You receive an email confirmation when you originally register for a class and a reminder email 10 days prior to a class. We would be happy to assist you by phone at 802-861-9701 or email: learn@citymarket.coop.

If I'm on a waiting list, when will I know if I get into the class?
We call or email the first person on the waiting list as soon as we know a spot has become available. If you have not received a call or email, the class is still full.

The online registration system says ‘sold out’. How do I add my name to the waiting list?
The ‘sold out’ information appears only if the waiting list is also completely full. We will do our best to offer the class, or a similar class, again in the future.

What is your refund policy if I have to cancel?
We can issue a full refund if you cancel your spot at least 7 days prior to a class. A refund is not available if you cancel less than 7 days prior to a class.

Can I go to a full class hoping that someone will not show up?
Please do not. Unfortunately, we can't know if someone is not going to attend at all or if they are simply running late.

Where should I park?
For classes held at City Market, parking in our lot is unfortunately not available. The city lot off South Winooski Ave is a great option for 2 hours of free parking. For classes held at the schools, parking is available.

I want to teach a class for City Market! Who should I talk to?
Thanks so much for your interest in teaching! Please contact learn@citymarket.coop.